Delivery
Nationwide delivery - pay on receipt
We deliver Primiva to all regions of New Zealand. No payment is required until your pack arrives at your door. An operator confirms every order by phone before dispatch.
How Delivery Works
From order to your door
After placing your order, you'll receive a confirmation call from our team - usually within one business day. Once confirmed, your pack is dispatched within 1-2 business days. Pay by cash or card directly to the courier on arrival. You can also decline the package at the door at no charge.
Delivery regions and timelines
| Region | Dispatch | Estimated Delivery | Cost |
|---|---|---|---|
| Auckland & surrounding | 1-2 business days | 2-3 working days | Free |
| Wellington & lower North Island | 1-2 business days | 3-4 working days | Free |
| Canterbury / Christchurch | 1-2 business days | 3-5 working days | Free |
| Otago / Southland | 1-2 business days | 4-6 working days | Free |
| Rural & remote areas | 1-2 business days | Up to 7 working days | Free |
Delivery estimates are indicative only and may vary during public holidays or high-volume periods.
Pay on DeliveryCash or card to courier
Confirmation CallBefore every dispatch
14-Day ReturnsUnopened packs
Free CancellationAny time before dispatch